These are the most common questions we hear. Tap any question to see the plain-English answer.
Most Agencies: your address, Social Security number, insurance information (if you have it), and a phone number. If you lost your documents in the fire, report anyway — agencies knows this happens and has ways to verify. Don’t let missing paperwork stop you from asking for help.
Yes. Red Cross, CORE Response, and many other programs exist specifically for people without insurance or with incomplete coverage. Apply as soon as possible — do not assume you don’t qualify.
Call your pharmacy or doctor first — they can often provide emergency refills after a disaster. Call 211 for local help finding a pharmacy or health services. Case managers through CORE Response or Faith Responders can also help you navigate this.
Driver’s license: contact the Georgia Department of Driver Services. Birth certificate: Georgia Department of Public Health. Social Security card: visit ssa.gov or a local Social Security office. Case managers at CORE Response or Faith Responders can often help you work through this step by step.
In a federally declared disaster area, government-funded debris removal is typically free. Organizations like Samaritan’s Purse and Georgia Baptist also provide free cleanup. Do not hire a private contractor until you confirm it won’t affect your eligibility for free help.
Hazardous burned trees near structures are often included in government or nonprofit debris removal. Have them assessed before you cut anything — uncoordinated removal can affect your eligibility. Contact county EMA to get trees evaluated first.
Wait for the official re-entry clearance for your area. Livestock should only return when feed and safe water are available and the area has been confirmed safe. See the Contacts page for animal assistance information.
Yes. USDA Farm Service Agency has livestock and farm disaster programs. Visit fsa.usda.gov or contact your local agricultural extension office. Contact county EMA or dial 211 to be connected to agricultural assistance programs in Georgia.
